1. Acceptance of these terms
These Terms of Use (“Terms”) govern your use of preorder-roadster.us (the “Site”), operated by Roadster (“we,” “us,” or “our”). By using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.
Reservations are also governed by our Reservation Terms. If there is a conflict between these Terms and the Reservation Terms on a reservation matter, the Reservation Terms control.
2. Who may use the Site
You may browse the Site at any age permitted by law, but you must be at least 18 years old and a resident of the United States to request a reservation. You agree that the information you give us is accurate and that you will keep it up to date.
3. Pre-production information
Roadster Series One is a vehicle in development. Unless stated otherwise, everything on the Site about the vehicle — including specifications, performance figures, weights, dimensions, features, colors, options, pricing, and production and delivery timing — consists of targets and estimates that may change before production. Vehicle images are illustrations and may not represent the final product.
Nothing on the Site is an offer to sell a vehicle. A vehicle can only be purchased under a separate written purchase agreement, on terms disclosed to you before you sign.
4. Intellectual property
The Site and its content — including text, illustrations, graphics, logos, the Roadster name and marks, page design and code — are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to view the Site for your personal, non-commercial use. You may not copy, modify, distribute, sell or create derivative works from the Site’s content without our written permission, except as allowed by law.
5. Acceptable use
You agree not to:
- Submit false, duplicate or fraudulent reservation requests, or reserve on someone else’s behalf without authorization.
- Use bots, scripts or automated means to access the Site or to submit forms.
- Attempt to gain unauthorized access to the Site, its servers or related systems, or interfere with its operation or security.
- Scrape, harvest or collect information from the Site for commercial purposes.
- Use the Site in violation of any law or to infringe the rights of others.
6. Feedback
If you send us ideas or suggestions about the vehicle or the Site, you agree we may use them without restriction or compensation to you. Please do not send us confidential information or ideas you want to keep.
7. Third-party links and services
The Site may link to third-party websites or use third-party services (such as payment processing). We do not control and are not responsible for third-party content, terms or practices. Your use of them is at your own risk and subject to their terms.
8. Disclaimers
The Site and its content are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Site will be uninterrupted, error-free or secure, or that information on it is complete or current.
These disclaimers apply to the Site only. Any vehicle warranty will be provided in writing with your purchase agreement.
9. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising out of or related to your use of the Site. Our total liability for any claim arising out of or related to the Site will not exceed one hundred US dollars ($100).
Some states do not allow the exclusion or limitation of certain warranties or damages, so some of these limitations may not apply to you. Nothing in these Terms limits the refund of your reservation deposit as described in the Reservation Terms.
10. Indemnification
You agree to indemnify and hold us harmless from claims, losses and expenses (including reasonable attorneys’ fees) arising from your misuse of the Site or your violation of these Terms, to the extent permitted by law.
11. Governing law and disputes
These Terms are governed by applicable US federal law and the laws of the state in which you reside. Before filing a claim, you agree to contact us at [email protected] and try to resolve the dispute informally for at least 30 days.
Any dispute not resolved informally may be brought in a state or federal court with jurisdiction in the county where you reside, and either party may bring an individual claim in small claims court where eligible. Nothing in this section limits rights you have under the consumer protection laws of your state of residence that cannot be waived by contract.
12. Changes and termination
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date and applies from that date forward. We may suspend or end access to the Site at any time. Sections that by their nature should survive (such as intellectual property, disclaimers, limitation of liability and governing law) will survive.
13. General
These Terms, together with the Privacy Policy and Reservation Terms, are the entire agreement between you and us about the Site. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a business transfer.
14. Contact
Email [email protected].